1. Digital Product Nature

All products sold on https://digitallicensestore.com are digital goods and delivered via email. Once the license key or product download link has been sent, it cannot be returned, and the sale is considered final.

2. Refund Eligibility

We offer refunds only under the following conditions:

• You received a non-working or invalid license key, and our support team failed to resolve the issue within 3 business days.

• The software you purchased is not as described, and you report the issue within 7 days of purchase with proper evidence (e.g., screenshots).

• Duplicate payments for the same product.

 Refunds are not applicable for:

• Change of mind or accidental purchase

• Incompatibility with your system (please read the system requirements before purchase)

• Products that have been successfully activated

• Failure to properly follow installation instructions

3. How to Request a Refund

To request a refund, contact our support team at [email protected] with the following information:

• Order number

• Date of purchase

• Description of the issue

• Screenshot(s) showing the problem

Our team will respond within 48 hours and evaluate your case.

4. Refund Timeline

If your refund is approved, it will be processed within 5–7 business days to your original payment method. Please note that your bank or payment provider may take additional time to reflect the amount.

5. Legal Notice

This Return Policy complies with applicable laws of Germany and the European Union. By purchasing from our site, you agree to this policy.

Contact Us

If you have any questions about this Return Policy, feel free to contact us:

📧 Email: [email protected]